FAQ

How can I contact Ziggoe's customer service?

You can reach customer service via email at support@ziggoe.com, by phone at +44 7507 613766, or through WhatsApp.

What are Ziggoe's support hours?

Our support hours are from 9 AM to 3 PM.

How can I request a product exchange or repair?

You can request an exchange or repair by contacting us through our support email: support@ziggoe.com, or via WhatsApp.

What is Ziggoe's warranty policy?

Ziggoe guarantees high-quality standards for all its products.

Are there any additional fees for maintenance or repair?

No, there are no additional fees for maintenance or repair.

How can I track my order status?

You can track your order status through the Ziggoe app or our website.

Does Ziggoe offer delivery or installation services?

Yes, Ziggoe offers free delivery services.

How can I file a complaint or provide feedback about customer service?

You can file a complaint or provide feedback via email at info@ziggoe.com.

Can I cancel my order after placing it?

Yes, you can cancel your order via email, WhatsApp, or by calling the company's phone number.

Does Ziggoe offer cash on delivery?

No, Ziggoe does not accept cash on delivery.